Enjoy a free Translucent Shifts candle with purchases of $200 or more — for a limited time

Discovery Sets

Is the Discovery Set offer valid via other retailers?

The Discovery Set credit towards a full-sized eau de parfum is a service available exclusively for sets purchased on liisfragrances.com. Unfortunately, this offer is not available through other retailers. 

When and how will I receive the code?

Customers who order a Discovery Set will receive a unique code via email within a few minutes of placing their order. To receive the code, please ensure you are subscribed to our mailing list.

If I purchase both Discovery Sets can I use two codes toward one fragrance?

Discovery Set codes may not be combined and are applicable only once per order. Limit one code per set, per customer.

If I purchase multiple Unseen or Vivid Discovery Sets will I receive multiple codes?

Discovery Set codes are limited to one code per set, per customer.

How can the code be used?

The code is valid on full-priced fragrances only and is not combinable with other offers. Discovery Set codes may not be combined and are applicable only once per order. Limit one code per set, per customer. Code is entered at checkout.

Do you offer 10% off coupons for new customers?

We do not offer a 10% coupon discount for new customers. Instead, we offer a $42 credit towards a full-sized fragrance with the purchase of a Discovery Set.

A unique code is sent via email shortly after purchase. Please note, the $42 credit is a service exclusive to our liisfragrances.com. Limit one code per set, per customer.

Product Information

What is Liis is made from?

We use exceptionally high quality, conscious ingredients from around the world and organic sugarcane alcohol. We use a blend of natural essential oils and safe synthetic ingredients. We are formulated without preservatives, dyes, phthalates, or sulfates. 

Is Liis is cruelty-free, vegan, and allergy-tested?

Yes, we are cruelty-free, vegan, and allergy-tested.

Where is Liis is made?

Liis is made in California.

What are your candles made from?

Candles are made with soy-coconut wax and a cotton wick.

What is the shelf life of your fragrances?

Like all products containing natural ingredients, fragrances stored in a cool, dark place, without drastic fluctuations in temperature, humidity, and sunlight will last for years to come.

Shipping Issues

If I place an order with the wrong shipping address?

Please reach out to us right away and we will do our best to accommodate the address change. Note, we may not be able to change the address if your item is already queued for shipment.

If my order is returned due to an insufficient address?

We will issue a refund, subtracting shipping costs, and you will be able to place a new order to a new/additional shipping address. Additionally, there will be a $10 restocking fee.

If my order is lost or damaged by the shipping carrier?

Unfortunately, we are not able to issue refunds for these items. We will reship your original order. In order for us to process a replacement, a photo of the damaged item and shipping box is required.

If my order is delivered but I cannot find it?

Sometimes shipping carriers deliver items to neighbors by mistake. Please check with your neighbors to see if you can locate the package.

It is customer responsibility to provide a safe shipping address. If you frequently experience issues with deliveries, you may reach out to the shipping carrier to hold your parcel for pick up once you receive tracking.